Due to Covid-19 please be aware of shipping delays prior ordering our team is working very hard to ensure customer satisfaction.

Kindly thank you for understnading,

HBLA

faq

I’ve found the item I want but it's sold out


All of our items are limited stock, we do update our collections to keep our store fresh and full of options. If you have questions regarding restock please inquire through 'CHAT' or via social media @HighBakedLA




Can you give me more information about your pipes?


The people that hand craft our pipes are dedicated to providing quality top tier glass for a perfect inhale every time. They make sure that you truly have a lifted experience.




Has my order been received yet ?


Immediately after your payment is processed, our team is working hard to ensure successful delivery and customer satisfaction. Some of our pieces/items are made to order. Special arrangements are made for custom orders. lease allow 2-5 business day to process your payment.




Which methods of payments can I use?


We accept Zelle Mobile Banking payments, cashapp and paypal through our site. ​Cashtag: $KushyKisses If you would like to pay in bitcoin, please inquire through our chat support




Part of my order is missing


Do not worry, some orders are shipped separately. Two or more packages from the same order may be sent




You’ve sent me the wrong items


If the wrong items have been sent, please contact us and include your order number in order to receive a free return shipping label.




Can I track my order ?


An email confirmation will be sent as soon as a tracking number is ready. Sign up for text or email updates to keep up with your order.




I forgot to use my discount code


Make sure to apply your coupon code before submitting final payment. Contact info@highbakedla.com subject line: "Order # No Code"




Is it safe to order online?


Its 100% safe to order online, we carefully process all orders though trusted online payment processor




Delivery - How much is it and how long does it take?


Shipping: Varies by order Handling: $7.9 allow up to 5-7 business days to process orders due to Covid-19 please allow 1-31 days upon arrival




Shipping and Returns?


See Shipping and Returns Policy




Store Policy?


See Store Policy





Our top priority is the health and safety of our team and customers. Read our updated response to COVID-19.

HBLA

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